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Category: Service Information

Customer Care 2024: Accountability and Excellence

Customer care is not just a soft skill—it's a measurable, vital component of business success.

Reselling Information: Claude Vanbeveren on Service Portal, Part Two

"We're seeing OEMs using Service Portal to support other entities in their product ecosystem, very much to the benefit of everyone involved."

Electrical Diagnostics Beyond the Auto Factory: An Interview with RYAN PIKE, Part Three

"Does the product have trouble codes and failure modes? If so, then yes, this platform can make a huge difference for your factory testing and for your technicians."

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