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Reselling Information: Claude Vanbeveren on Service Portal, Part Two
"We're seeing OEMs using Service Portal to support other entities in their product ecosystem, very much to the benefit of everyone involved."
"Does the product have trouble codes and failure modes? If so, then yes, this platform can make a huge difference for your factory testing and for your technicians."
AI offers new possibilities for optimizing an organization's service operation and enhancing the customer's product support experience.