Customer Care 2024: Accountability and Excellence
Technical information must answer to a wide range of regulations. But content experts are not legal experts, so what role should these teams play in helping businesses maintain compliance?
In the second installment of our TRACER interview, Ryan explains how the platform works, what it can (and cannot) do, and the importance of full system integration.
Tweddle Group Chief Business Development Officer Claude Vanbeveren talks about Service Portal’s early days of development, and the EU regulations that made the platform necessary.
