Are We There Yet? Surveying Obstacles to EV Adoption
OEMs and dealers are optimizing the automotive customer journey. Product support offers a powerful opportunity to improve customer loyalty and satisfaction.
Technophobia is a common--even natural response to unfamiliar tech. But it can undermine customer satisfaction, feature adoption and even purchase. Could the answer be better product support?
Businesses lose $1.6 trillion each year to customer switching. Customer intimacy builds stronger relationships between brands and customers, making it the most important element of your business.
