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Category: Diagnostics and Repair

Counteracting the Technician Shortage

U.S. service operations face an array of compounding challenges. These challenges impact warranty costs, raise prices for customers and shrink the profitability of service operations.

How the Technician Crisis Hurts Everyone (and How to Fix It)

Mass numbers of veteran techs are retiring and taking decades of tribal knowledge with them. What can you do about it?

Bring ADAS Calibration In-house to Increase Efficiency and Cashflow

ADAS calibration is a complicated service usually outsourced to dealers. Bringing this crucial work in-house can have enormous benefits for repair shops and customers alike.

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